Fluance guarantees your investment in our products is a solid one!
Fluance is dedicated to providing our customers with the best service possible! We will continue to strive to make Fluance your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.
Why Choose Fluance?
- Fluance Speakers sound better because they are built better
- Lifetime Parts and Labor Warranty on all speakers!
- SSL Secure Web Site Ordering!
- Trained, knowledgable professional representatives!
- Next Business Day Shipping!
- All orders are double boxed and securely packaged!
- Toll Free Customer Support!
- Quality Fluance products!
- Order confirmation & shipment notification with tracking information!
- All Items In Stock & Ready To Ship!
- No high pressure sales tactics!
- Highly rated customer service!
- Competitive pricing!
- Instant access to sales & service specialists during business hours!
- Prompt service!
We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible. You will know the status of your order every step of the way – in real-time. We believe that it is important for us and you to know your order status from the moment your credit card is submitted for authorization and verification, to the arrival of your product at your doorstep
Confirmation of your order email
Thank you for placing your order. Your order was received successfully and is presently being verified. Please note: your order is not charged until it is shipped. At this point you will be assigned an order number and you can verify your order via the email we sent to the supplied email address.
Order processed email
We have verified that the card is valid, active, and has the funds to cover the total purchase. We have validated the billing and shipping information that you provided us. If you listed an alternate shipping address, we will contact your issuing bank to verify the alternate shipping address is notated in your account. If it is not, please notate the alternate address with your bank and notify us. Inventory based on your order will be assigned for shipping. In this email you will see exactly what was charged and and what items were shipped with your order. Please print a copy of this email for your records. You can click the link in your email to retrieve your tracking number and track your package.
Tracking number email
Your order has shipped from our warehouse where the item(s) has been accurately picked, securely packed and shipped in a professional manner. You can track your package via the tracking number we email to your supplied email address.
Security (Protecting Customer Information)
This site has stringent security measures in place to protect the loss, misuse and alteration of the information under our control.